Only pre-made garments are eligible for a STORE CREDIT refund. If the garment is pre-made, that will be shown in the listing itself. All other garments are not eligible for a refund since they are "made to order" and you are also paying for the time it took to make the item. If your fantasy wire bra arrives damaged, you have up to two days from its arrival to reach out via Instagram DM with photos and your order information for next steps. 

Current processing time is 2 - 5 wks from the date the order was placed, pending current influx of orders. Separately, delivery times should be considered.