1. How should I reach out to inquire about anything, including orders?

Preferred method of communication is by emailing yolamadeit@gmail.com or by DM on Instagram. Please allow 24 hrs for a response. 

2. Do you ship internationally?

For now, we are servicing domestic (USA) and Canada territories. Please subscribe to our newsletter or IG page for any updates regarding this. 

3. Do you take custom orders for your fantasy wire bras?

Yes -- please check out the available custom forms on our website. 50% down payment of the ESTIMATE will be due once Customer has given final approval of the design to commence the the lead-time for the order. 

4. Do you take custom orders for your spandex sets?

Yes -- please check out the available custom forms on our website. 50% down payment of the ESTIMATE will be due once Customer has given final approval of the design to commence the the lead-time for the order. 

5. Do you take custom orders for your crochet apparel?

Sometimes -- please inquire with us on Instagram (handle @yolamadeit) as to whether we are accepting custom orders for crochet apparel at this time and be prepared to discuss the design you're looking for.

6. How should I wash my purchased garments?

Please HANDWASH and AIR DRY everything in order to preserve your garments for a long time. For fantasy wire bras, spot clean or soak in warm soapy water and rinse before letting it air dry.  

7. What is your return policy?

Only Ready To Ship garments are eligible for a STORE CREDIT refund. If the garment is Ready To Ship, that will be shown in the listing itself. All other garments are not eligible for a refund since they are "made to order" and you are also paying for the time it took to make the item. If your fantasy wire bra arrives damaged, you have up to two days from its arrival to reach out via Instagram DM with photos and your order information for next steps. 

8. I don't see my size on the Sizing Charts section but I'd like to place an order.

Please reach out to us with more details on your sizing and we'll see what we can accommodate. Since we are a baby business, please acknowledge that while we'd like to offer more sizing in the near future, this may take time to roll out on the website but we are working hard to test size-inclusive styles. 

9. Can I order "bulge" or "pouch" (i.e. men's wear) friendly designs?

Yes -- If the listing indicates that the silhouette can be offered as men's wear, we can accommodate that change at no extra cost. In the Cart view, just make sure that you mention you would like this order to be adjusted for "men's wear" or "bulge/pouch" in the Add Order Note section.