Contact Us
Yola Made It is a one-woman couture studio specializing in handmade, made-to-order intimate apparel and performance wear. All customer communication, production, and fulfillment are handled personally.
Primary Support – Email
For all order-related questions, defect reports, return inquiries, and customer service issues, please contact me by email:
📧 yolamadeit@gmail.com
⏱ Typical response time: 24–48 hours, Monday–Friday
Secondary / Optional Communication – Instagram
If you prefer or need a quicker reply for general questions, you are welcome to message me on Instagram as well:
📸 Instagram: @yolamadeit
Please note:
- Instagram DMs are a supplemental channel for convenience.
- All official order issues (including defects, reporting damage, or return questions) must be submitted by email to ensure proper documentation and resolution.
Support Hours
Monday–Friday: 10AM–5PM EST
What You Can Contact Me About
- Order questions or status
- Reporting defects or shipping damage
- Sizing or customization questions
- Processing time or shipping inquiries
- Requesting an adjustment to an order (within allowed timeframe)
- General questions about products or collections
Small Business Note
As a one-person studio, I truly appreciate your patience and kindness while I balance creating, sewing, packing, and customer care. Your support makes handmade couture possible.